Terms of Service

Overview

This website is operated by Ascend Nexus LLC (DBA Lujo Wellness). Throughout the site, the terms “we”, “us” and “our” refer to Lujo Wellness. Lujo Wellness offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or destructive code.

Any breach of these Terms will result in immediate termination of services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission.

Headings are for convenience only and do not affect interpretation.

Section 3 - Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon solely for decision-making.

We may update content at any time but are under no obligation to do so.

Section 4 - Modifications to Services and Prices

Prices are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice.

We are not liable for any changes, suspension, or discontinuation.

Section 5 - Products and Services

Some products may be available exclusively online and may have limited quantities.

These products are subject to return or exchange only in accordance with our Refund Policy.

We strive to display product colours and images accurately, but we cannot guarantee your device display accuracy.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time.

All product descriptions and pricing are subject to change without notice.

Section 6 - Billing and Account Information

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household, or order at our discretion.

You agree to provide current, complete, and accurate account and purchase information and to update it as needed.

Section 7 - Optional Tools

We may provide access to third-party tools “as is” and “as available” without warranties.

We are not liable for your use of optional third-party tools.

Future features or services will also be subject to these Terms.

Section 8 - Third-Party Links

We are not responsible for third-party websites or materials linked on our site.

We are not liable for any harm or damages related to transactions with third-party websites. Please review their policies before engaging.

Section 9 - User Comments and Submissions

If you send submissions, ideas, or content to us, you agree that we may use, edit, publish, or distribute them without restriction.

We are under no obligation to maintain confidentiality, provide compensation, or respond.

We may remove content that we deem inappropriate or unlawful.

You are solely responsible for your submissions.

Section 10 - Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 - Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to change information or cancel orders if needed.

We are not obligated to update information unless required by law.

Section 12 - Prohibited Uses

You are prohibited from using the site for unlawful purposes, harassment, fraud, uploading malware, spamming, scraping, or any activity that interferes with website security or functionality.

We reserve the right to terminate use for violations.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, timely, secure, or error-free service.

All products and services are provided “as is” and “as available” without warranties of any kind.

Lujo Wellness and its affiliates shall not be liable for any damages arising from your use of the Service or products, including indirect or consequential damages.

Section 14 - Indemnification

You agree to indemnify and hold harmless Lujo Wellness and its affiliates from any claims arising from your violation of these Terms or applicable laws.

Section 15 - Severability

If any provision is found unenforceable, the remaining provisions will remain valid.

Section 16 - Termination

These Terms remain effective unless terminated by either party.

We may terminate access at any time for violation of Terms.

Section 17 - Entire Agreement

These Terms constitute the entire agreement between you and Lujo Wellness, superseding prior agreements or communications.

Section 18 - Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Delaware, United States.

Section 19 - Changes to Terms

We may update or change these Terms at any time. Continued use of the site constitutes acceptance of changes.

Section 20 - Contact Information

Questions about these Terms should be sent to:

Ascend Nexus LLC (DBA Lujo Wellness)
Email: support@lujowellness.com

Address: 3961, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801